A car full service is a comprehensive inspection and maintenance procedure designed to ensure that a vehicle is in optimal working condition. It typically goes beyond the basic or interim service, covering a wide range of components and systems in the car. Here’s what a full service usually includes:

### 1. **Engine Oil and Filter Change**
– Replacement of the engine oil and oil filter to ensure proper engine lubrication and performance.

### 2. **Air Filter Replacement**
– Checking and replacing the air filter to maintain engine efficiency and fuel economy.

### 3. **Fuel Filter Replacement (for diesel vehicles)**
– Ensuring the fuel system is clean and functioning properly by replacing the fuel filter.

### 4. **Spark Plugs Replacement (for petrol vehicles)**
– Inspecting and replacing spark plugs to maintain engine performance.

### 5. **Brake Inspection**
– Checking the condition of brake pads, discs, and fluid to ensure safe braking performance.

### 6. **Tire Inspection**
– Checking tire pressure, tread depth, and overall condition, and rotating tires if necessary.

### 7. **Fluid Levels Check**
– Checking and topping up all essential fluids, including coolant, brake fluid, power steering fluid, windshield washer fluid, and transmission fluid.

### 8. **Battery Check**
– Testing the battery’s health, charge level, and terminals to ensure reliable starting and electrical performance.

### 9. **Suspension and Steering Check**
– Inspecting the suspension and steering components for wear and tear, ensuring smooth handling.

### 10. **Exhaust System Check**
– Inspecting the exhaust system for leaks, damage, and ensuring it meets emission standards.

### 11. **Lights, Horn, and Electrical Systems Check**
– Checking all lights, indicators, horn, and other electrical components to ensure they are functioning correctly.

### 12. **Drive Belt Check**
– Inspecting the drive belts for wear and proper tension, replacing them if necessary.

### 13. **Wiper Blades and Windshield Inspection**
– Checking the condition of the wiper blades and ensuring the windshield is free of chips or cracks.

### 14. **Transmission and Clutch Check**
– Inspecting the transmission fluid level and condition, as well as the clutch operation for manual vehicles.

### 15. **Road Test**
– Conducting a road test to evaluate the vehicle’s overall performance, handling, and identify any issues that might not be visible during the static inspection.

### 16. **Diagnostic Scan**
– Running a diagnostic scan to check for any error codes or issues with the vehicle’s electronic systems.

A full service is typically recommended once a year or every 12,000 miles, whichever comes first, depending on the manufacturer’s recommendations. It helps to prevent major breakdowns by identifying potential issues early and ensuring the vehicle is operating at its best.

At Lemon Auto Repair, our approach to car repair is both systematic and customer-focused, ensuring that each vehicle receives the highest level of care. Here’s how our repair process usually unfolds:

1. Initial Assessment

• Customer Consultation: We begin by discussing the issues you’re experiencing with your vehicle. This helps us understand the symptoms and any concerns you might have.
• Visual Inspection: Our technicians conduct a thorough visual inspection to identify any obvious issues, such as fluid leaks, worn components, or visible damage.

2. Diagnostic Testing

• Computerized Diagnostics: We use advanced diagnostic tools to scan your vehicle’s onboard computer for any error codes. This helps pinpoint the root cause of electronic or sensor-related issues.
• Mechanical Testing: In cases where a problem isn’t detected electronically, we perform manual tests, such as checking fluid pressures, listening for abnormal sounds, or performing compression tests.

3. Detailed Evaluation And Estimate

• Comprehensive Evaluation: Once we’ve identified the issue, we perform a more detailed inspection to assess the extent of the problem. This might include removing components for closer examination.
• Repair Estimate: After the evaluation, we provide you with a detailed estimate of the repair costs, including parts and labor. We also explain the necessary repairs and any options you may have.

4. Repair Process

• Parts Ordering: If parts need to be replaced, we order high-quality, manufacturer-approved parts to ensure the best fit and performance for your vehicle.
• Repairs Begin: Our skilled technicians get to work on your vehicle, using the latest tools and techniques to repair the identified issues. Whether it’s replacing a worn component, fixing an electrical issue, or performing more complex engine work, we adhere to industry best practices to ensure the job is done right.
• Quality Control: After the repair, we conduct a thorough quality control check to ensure that all repairs have been completed correctly and that no other issues have arisen during the process.

5. Final Testing And Customer Review

• Road Test: We take your vehicle for a road test to verify that the repairs have resolved the issue and that the vehicle is performing optimally.
• Customer Review: Once the repair is completed, we go over the work with you, explaining what was done and answering any questions you might have. We also provide tips for ongoing maintenance to help prevent future issues.

6. Follow-Up

• Customer Satisfaction: We follow up with you after a few days to ensure that you’re satisfied with the repair and that your vehicle is running smoothly.

Companies that we have worked with in the past include the following but are not limited to;

• State Farm
• GEICO
• Progressive
• Allstate
• Nationwide
• USAA (for military members and their families)

30-Day Customer Satisfaction Guarantee

At Lemon Auto Repair, your satisfaction is our top priority. We’re confident in the quality of our work, and we want you to feel the same. That’s why we offer a 30-Day Customer Satisfaction Guarantee on all repairs and services.

What Does This Mean For You?

1. Peace of Mind

   • When you pick up your vehicle, we want you to drive away with complete confidence. If for any reason you’re not satisfied with the repair or service, you have 30 days to let us know. We’ll do everything we can to make it right.

2. No Additional Costs

   • If an issue arises within 30 days related to the work we performed, we’ll address it promptly at no additional cost to you. Whether it’s a simple adjustment or a more involved correction, we stand behind our work.

3. Hassle-Free Process

   • Simply bring your vehicle back to our shop, and our team will take care of the rest. We’ll reassess the issue, discuss it with you, and carry out the necessary repairs or adjustments to ensure your complete satisfaction.

4. Extended Warranty on Parts

   • In addition to our 30-day satisfaction guarantee, many of the parts we use come with extended manufacturer warranties. If a part fails within the warranty period, we’ll replace it according to the manufacturer’s terms.

5. Customer Feedback

   • Your feedback is invaluable to us. If something isn’t right, we want to know so we can fix it and continue to improve our services. Your satisfaction helps us maintain the high standards that our customers have come to expect.

Why We Offer This Guarantee

We believe in building long-term relationships with our customers based on trust and quality service. Our 30-Day Customer Satisfaction Guarantee is a reflection of our commitment to you. We understand that car repairs can be stressful, and we want to make the experience as worry-free as possible.